SHIPPING POLICY

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1. Shipping Methods:

We offer shipping services exclusively through UPS Ground for all orders placed on our website. UPS Ground is a reliable and cost-effective shipping option that ensures your packages are delivered safely and in a timely manner.

2. Shipping Areas:

We currently provide shipping within the continental United States. We do not offer international shipping at this time.

3. Processing Time:

Orders are typically processed within 5 business days after payment confirmation. Please note that processing times may vary during peak seasons or holidays.

4. Estimated Delivery Time:

Once your order has been processed, UPS Ground estimated delivery time is typically between [X] to [Y] business days, depending on the destination. Please note that delivery times may be affected by unforeseen circumstances, such as weather conditions or other events beyond our control.

5. Shipping Charges:

Shipping charges are calculated based on the weight and dimensions of the package, as well as the delivery address. The exact shipping cost will be displayed at the checkout before you complete your purchase.

6. Tracking Information:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number will allow you to monitor the progress of your package through the UPS website.

7. Order Tracking:

You can track the status of your order by entering the tracking number on the UPS website or through their mobile app.

8. Address Accuracy:

Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders that are delayed or undeliverable due to incorrect or incomplete addresses.

9. Order Changes and Cancellations:

If you need to make changes to your order or cancel it, please contact our customer service as soon as possible. We will do our best to accommodate your request, but changes may not be possible if your order has already been processed and shipped.

10. Lost or Damaged Packages:

In the event that your package is lost or damaged during transit, please contact us immediately. We will work with UPS to resolve the issue and ensure that you receive a satisfactory resolution.

11. Returns and Exchanges:

For information about our returns and exchanges policy, please refer to our dedicated Returns and Exchanges page on our website.

12. Contact Information:

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service representative at 0josh.reynolds@gmail.com.

13. Policy Updates:

We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be reflected on this page.

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